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Latest News

Sep 17, 2020

Supporting major UN meetings with UN Indico

UN Indico has been the tool of choice for organizers who faced the formidable challenge of managing participant registration and access for large UN conferences in 2019.

Recent examples include two of the largest conferences ever managed through UN Indico: UNCCD’s COP14 in September in New Delhi, India (with 9,000 registered participants); and UNFPA’s ICPD25 in November in Nairobi, Kenya (with 16,000 registered participants).

Tried and tested for meetings and conferences of all sizes, UN Indico has been in use at UN Office at Geneva since 2016. Due to its benefits for conference organizers across Geneva and security at the Palais des Nations, it has quickly expanded to over 50 UN entities worldwide.

Eventually all Secretariat entities will be using UN Indico, because it is the Umoja Extension 2 system for Meetings Participant Management.

“We had already used UN Indico for several of our off-site meetings, and since it perfectly meets our needs, the choice was clear,” said Katheryn Jimenez, a member of UNCCD’s organizing team for COP14.

The team particularly valued that UN Indico provides out-of-the box registration fully compliant with UN standards, and easily interfaces with UN security requirements.

‘Having two experts from the UN Indico team in Geneva travel to support our conference was incredibly helpful,” said Ms. Jimenez. “We knew they would be able to deal with any arising situation, so that was very reassuring, and allowed us to fully focus on other aspects of organizing the conference.”

What’s next for UN Indico? The team is currently working on the upgrade to version 2.0, which will bring users new features and a more modern interface. The roll-out of this new version is anticipated by the end of 2020.

In parallel, the UN Indico team will continue to expand its collaboration with Secretariat entities across the globe to roll out the solution to all offices in need of a meeting participants management system.

“We already look forward to using UN Indico for our next large meeting,” said Jimenez.

Have you used UN Indico? We would like to hear your feedback! Please write to

Sep 17, 2020

UN Global Service Centre adopts Meeting Participants Management

The Conference and Learning Centre at the United Nations Global Service Centre (UNGSC) in Brindisi is adopting the Meeting Participants Management (MPM) module, part of the Umoja Extension 2 Conference and Events Management solution.

The Meeting Participants Management module, accessible from any mobile device, supports online event registration for participants, provides easy access to important event documentation, and enables the creation of event webpages to streamline communications between event organizers and participants.

The shared space significantly improves tracking, monitoring, and reporting capabilities, and integrates workflows.

For example, the module utilizes QR codes and ID scanners to grant participant access to event premises. Meeting Participants Management facilitates and expedites the check-in process with security staff, ultimately improving the quality, and speed, of service provided to clients.

It promotes less paper, less errors, and improves safety.

“The implementation of the UE2 Meeting Participants Management module will signify a comprehensive upgrade to existing fragmented systems and will boost the level of service excellence by providing users and conference managers a single platform, centrally managed for all their conference needs,” says UNGSC’s Acting Director Michel Bergeron.

To prepare for the launch of the module, the Umoja Coordination Service organized a workshop from in May at the UNGSC with representatives from the Geneva-based Umoja Extension 2 MPM/ Indico team, the Department of General Assembly and Conference Management, and the Conference and Learning Centre team.

Workshop participants used the tool for the first time to prepare the website for the 2019 Global Information and Communication Technology Management Conference scheduled to take place at UNGSC Brindisi from 17-21 June. The conference will include approximately 80 field mission participants and staff from the Office of Information and Communication Technology.

To date, over 50 UN entities have adopted Meeting Participants Management globally, including UNOG, UNCTAD, DESA, UN Women, UN Environment, ESCWA and WHO.

The UNGSC Conference and Learning Centre organizes hundreds of events, hosting over 3,000 participants per year.

More information on the Conference and Events Management and Umoja Extension 2 projects.